Objective To improve patients' satisfaction by analyzing existing nursing risks in ophthalmic clinics and putting forward precautionary measures.Methods Common nursing risks in ophthalmic clinics were reviewed and corresponding management measures were proposed.Results Optimizing nursing process reduced risks for patients.Conclusion Strengthening nurses’ expertise and service delivery, intensifying health education for patients, optimizing treatment process, and formulating safety measures would contribute to a harmonious doctor-patient relationship, less medical disputes, and elevated patients’ satisfaction with ophthalmic services.
[1] 史承明.谈门诊护理管理措施[J].全科护理, 2010,8(8):727-728.
[2] 温文沛,邹勇.医院思想政治工作视角下构建和谐医患关系实践探索[J].现代医院, 2012,12(9):101-103.
[3] 杜华,安思雅.眼科患者围术期危害因素及护理对策[J].实用心脑肺血管病杂志, 2011,19(2):319-320.
[4] 韩淑芳,张燕华.门诊老年患者安全护理的体会[J].医药前沿, 2013,8(30):331.
[5] 林丽萍,黄玩英,吴素虹.眼科门诊治疗室精细化管理的成效[J].现代医院, 2012,12(9):81-83.
[6] 陈书瑾,姜霖,孙敏敏等.优质护理服务在内科门诊实施的分析[J].护理实践与研究, 2012,9(1):21-22.
