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外科研究与新技术 ›› 2018, Vol. 7 ›› Issue (1): 74-76.doi: 10.3969/j.issn.2095-378X.2018.01.020

• 护理园地 • 上一篇    

CICARE沟通模式对提高脊髓损伤患者满意度的效果调查

宋怡婷, 第荣静   

  1. 同济大学附属同济医院脊柱外科,上海 200065
  • 收稿日期:2017-05-19 发布日期:2019-12-12
  • 通讯作者: 第荣静,电子信箱:3023781544@qq.com
  • 作者简介:宋怡婷(1989—),女,本科,护师,从事脊柱外科临床护理工作

Effect of CICARE communication mode on improvingsatisfaction of patients with spinal cord injury

SONG Yiting, DI Rongjing   

  1. Department of Spine Surgery, Tongji Hospital Affiliated to Tongji University, Shanghai 200065, China
  • Received:2017-05-19 Published:2019-12-12

摘要: 目的 探讨CICARE沟通模式对脊髓损伤患者满意度的影响。方法 抽取2016年实施传统护理模式和实施CICARE沟通模式前后住院患者各30例作为研究对象,进行患者满意度问卷调查,分别确定为观察组与对照组。对照组采用传统的护理模式,观察组在传统护理模式的基础上采用CICARE沟通模式,比较两组患者对护理工作的满意度。结果 实施CICARE沟通模式后的脊髓损伤患者满意度明显高于对照组(P<0.05)。结论 实施CICARE模式,可改善患者生活质量,提高护患满意度,而且护士的沟通能力、心理护理、管理能力都有显著提高。

关键词: CICARE沟通模式, 脊髓损伤, 满意度

Abstract: Objective To investigate the effect of “connet, introduce,communicate, ask, and respond” (CICARE) communication mode on the satisfaction of patients with spinal cord injury.Methods We selected 30 cases of inpatients who were treated with traditional nursing mode (control group) and 30 cases who were treated with additional CICARE communication mode (observation group) in 2016 to conduct a patient satisfaction survey. The satisfaction with nursing care was compared between the two groups.Results The satisfaction level of the patients with spinal cord injury after treatment with CICARE communication mode was significantly higher than that of the control group (P<0.05).Conclusion CICARE mode can improve the quality of life of patients, both nurses’ and patients’ satisfaction, and nurses’ communication skills, psychological nursing ability, and management ability.

Key words: CICARE communication model, Spinal cord injury, Satisfaction

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